Account & Data Deletion

moblMD lets you delete your account and associated personal data. Follow the steps below to submit a request.

How to request account deletion

In the moblMD app

1. Sign in to the moblMD app on your device.
2. Open Settings from the icon in the top right corner.
3. Tap Delete Account.
4. Confirm that you want to delete your account.

Without the app

If you no longer have the app installed or cannot sign in, email support@mobl.md from the email address associated with your account. Include your full name and a request to delete your moblMD account.

What we delete

When your account is deleted, we remove personal data tied to your moblMD account, including:

• Your account profile (name, email, and role)
• Hospital affiliation and app preferences
• Authentication credentials and device registration for push notifications

What we keep

We may retain limited information where required by law or for legitimate business purposes, such as security logs and support correspondence related to your deletion request. Any retained data is kept only as long as necessary and is not used for marketing.

Retention period

In-app deletions are processed immediately. Email requests are typically completed within 30 days. You will receive confirmation by email once deletion is finished.

Questions? Contact support@mobl.md.